Telecaller

Looking for a Telecaller role in Velachery, Chennai? Piper Cadd By Haddy Group is hiring now. No experience? You can still apply. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Education: Tenth Pass
• Comfortable with Hindi and English, Verbal communication, CRM tools, Typing speed
• Female Only
• No English required
• Freshers can apply
• Someone calm under pressure and patient

What you will do

• Follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Location: Velachery, Chennai, Tamil Nadu
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Piper Cadd By Haddy Group. It takes less than a minute.