Field Collection Executive

A new Field Collection Executive role is open at Pivotal Management, Gwalior. There are 15 open positions. The pay goes up to ₹15,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Hindi and English, Complaint handling, Active listening, CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Job at a glance

• Location: Gwalior, Madhya Pradesh
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Vacancies: 15
• Job type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Pivotal Management.