Field Collection Executive

Pivotal Management is hiring a Field Collection Executive in Morar, Gwalior. The pay goes up to ₹18,000/month. 15 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Typing speed and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Morar, Gwalior, Madhya Pradesh
• Work mode: Work from office
• Vacancies: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Pivotal Management reviews applications regularly.