Field Collection Executive

Pivotal Management is hiring a Field Collection Executive in Dabra, Gwalior. There are 15 open positions. The pay goes up to ₹18,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Verbal communication and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Quick facts

• Work location: Dabra, Gwalior, Madhya Pradesh
• Openings: 15
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Pivotal Management.