Field Collection Executive

Pivotal Management is hiring a Field Collection Executive in Indore Bypass Road, Indore. Great for first-time job seekers. Salary is up to ₹18,000/month. The team is filling 25 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: CRM tools, Verbal communication, Complaint handling, Active listening
• Male Only
• Basic English
• Freshers can apply
• Someone customer-first and polite

Compensation

Compensation: ₹15,000 – ₹18,000 per month.

Job at a glance

• Job location: Indore Bypass Road, Indore, Madhya Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Work mode: Office-based
• Job type: Full time

Ready to start? Upload your resume and apply to Pivotal Management today.