Telecalling

Planet Optics wants to bring on a Telecalling for its ECIL, Hyderabad team. The team is filling 2 vacancies. Salary is up to ₹15,000/month.

Note from the employer

Handle Outbound Calls To Inform Patients About Free Eye Camps, Spectacles, And Surgeries. Schedule Appointments, Follow Up With Leads, Update Crm Records, And Maintain Patient Data. Ensure Clear Communication, Build Trust, And Support Camp Coordination To Improve Patient Turnout And Service Delivery. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing

What the job involves

As a Telecalling, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• You are polite and calm under pressure

Job at a glance

• Location: ECIL, Hyderabad, Telangana
• Work mode: On-site
• Employment type: Full time
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Planet Optics.