Inside Sales Representative

Planet Pci Infotech Limited is hiring an Inside Sales Representative in Sector 65 - Gurgaon, Delhi. The team is filling 20 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Inside Sales Representative To Drive Customer Acquisition, Retention, And Revenue Growth For Our Rapidly Expanding E-Grocery Platform. You Will Engage With Potential And Existing Customers Through Calls, Emails, And Digital Channels To Promote Our Services, Handle Inquiries, And Ensure A Seamless Shopping Experience. 1 - 2 Years Experience Compulsory. | Type : Outbound, International, Domestic | Languages : Hindi, English

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International, Domestic
• Languages: Hindi, English
• You are patient and calm under pressure

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Sector 65 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20

Ready to start? Upload your resume and apply to Planet Pci Infotech Limited today.