Telecaller

A new Telecaller role is open at Planet Suzuki, Isanpur, Ahmedabad. 4 candidates will be hired for this role. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Verbal communication, Hindi and English, Active listening, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Isanpur, Ahmedabad, Gujarat
• Job type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4

Apply today and take the next step in your career with Planet Suzuki.