Telecaller

Start your next role as a Telecaller with Plastic Mart in Musakhedi, Indore. You can earn up to ₹11,000/month. The team is filling 15 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.

Salary

The salary for this role is ₹8,000 – ₹11,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Hindi and English, Active listening, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Quick facts

• Work location: Musakhedi, Indore, Madhya Pradesh
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Plastic Mart reviews applications regularly.