Customer Service Executive

Platinumone Business Services Limited has an opening for a Customer Service Executive based in Thane West, Mumbai. Great for first-time job seekers. There are 15 open positions. The pay goes up to ₹30,000/month.

Employer’s description

Answer Customer Calls, Emails, And Chat Inquiries Resolve Customer Complaints And Issues Effectively Provide Accurate Information About Products And Services Maintain Customer Records And Update Databases Escalate Complex Issues To The Concerned Department Follow Up With Customers Regarding Pending Issues Achieve Customer Satisfaction And Service. Type : Inbound

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• You are confident and persuasive

Your responsibilities

• Build long-term relationships with existing clients
• Record visits, calls and orders in the CRM or daily report
• Achieve monthly sales and collection targets
• You'll share market and competitor feedback with the team.
• Follow up on leads and convert them into sales

Salary

You will be paid ₹20,000 – ₹30,000 per month.

Position details

• Work location: Thane West, Mumbai, Maharashtra
• Openings: 15
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Platinumone Business Services Limited reviews applications regularly.