Customer Service Executive

Platinumone Business Services Limited is hiring a Customer Service Executive in Thane, Mumbai. 11 candidates will be hired for this role. The pay goes up to ₹26,000/month.

Employer’s description

Answer Customer Calls, Emails, And Chat Inquiries Resolve Customer Complaints And Issues Effectively Provide Accurate Information About Products And Services Maintain Customer Records And Update Databases Escalate Complex Issues To The Concerned Department Follow Up With Customers Regarding Pending Issues Achieve Customer Satisfaction And Service. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic, Outbound

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic, Outbound
• A self-motivated, confident attitude

Salary and benefits

The salary for this role is ₹20,000 – ₹26,000 per month.

What you will do

As a Customer Service Executive, your work will include:

• Follow up on leads and convert them into sales
• Share market and competitor feedback with the team
• Build long-term relationships with existing clients
• Explain products and offers clearly and handle objections
• Prepare quotations and close deals with decision makers

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Work type: On-site
• Job type: Full time
• Vacancies: 11
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Platinumone Business Services Limited today.