Customer Service

Looking for a Customer Service role in Thane, Mumbai? Platinumone Business Services Limited is hiring now. You can earn up to ₹25,000/month. The team is filling 15 vacancies.

Employer’s description

Answer Customer Calls, Emails, And Chat Inquiries Resolve Customer Complaints And Issues Effectively Provide Accurate Information About Products And Services Maintain Customer Records And Update Databases Escalate Complex Issues To The Concerned Department Follow Up With Customers Regarding Pending Issues Achieve Customer Satisfaction And Service. Type : Inbound, Outbound, Domestic, Sales

Pay and perks

Salary: ₹19,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Someone target-driven and confident

Your responsibilities

• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team
• Achieve monthly sales and collection targets
• You'll build long-term relationships with existing clients.
• Identify and approach new customers in the assigned territory

Job details

• Job location: Thane, Mumbai, Maharashtra
• Work type: On-site
• Openings: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Platinumone Business Services Limited.