Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Pleasure Global, Ambli, Ahmedabad. Salary is up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

We Are Looking For A Telecaller / Receptionist With Excellent Communication And Customer Service Skills To Join Our Team.Responsibilities:Handle Incoming And Outgoing Calls Professionally.Welcome And Assist Visitors At The Reception.Manage Appointments And Maintain Customer Records.Respond To Customer Inquiries Via Phone, Email, And Whatsapp. Languages : Gujarati, Hindi, English

What you get

The salary for this role is ₹18,000 – ₹20,000 per month.

Day-to-day work

• You'll resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Requirements

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Skills: English, Gujarati, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English
• You are customer-first and polite

Job details

• Location: Ambli, Ahmedabad, Gujarat
• Work mode: Work from office
• Openings: 1
• Job type: Full time
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Pleasure Global today.