Telecaller

Looking for a Telecaller role in Prayagraj? Plots Wale Bhaiya is hiring now. You can earn up to ₹10,000/month. 2 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.

Compensation

You will be paid ₹8,000 – ₹10,000 per month.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Active listening, Hindi and English, Verbal communication
• Basic English
• Freshers can apply

Job at a glance

• Work location: Prayagraj, Uttar Pradesh
• Employment type: Full time
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Plots Wale Bhaiya today.