Customer Relationship Management (C...

Plyneer Industries Private Limited wants to bring on a Customer Relationship Management (C... for its Richmond Road, Bengaluru team. You can earn up to ₹25,000/month. The team is filling 2 vacancies.

Employer’s description

Manage Customer Data, Enquiries And Leads In Crm. Follow Up On Quotations, Orders, Payments And Pending Requirements. Coordinate With Sales, Accounts, Purchase And Dispatch Teams. Track Leads Till Order Closure, Maintain Accurate Reports, Support Repeat Orders, Resolve Customer Queries And Ensure Timely Communication. 1 - 2 Years Experience Compulsory. | Type : Sales

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• A polite, calm under pressure attitude

Salary

Compensation: ₹18,000 – ₹25,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Richmond Road, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Plyneer Industries Private Limited.