Field Collection Executive

Plyneer Industries Private Limited has an opening for a Field Collection Executive based in Richmond Road, Bengaluru. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. The Collection Executive Will Be Responsible For Collecting Payments From Customers, Handling Cash And Cheque Collections, Maintaining Accurate Records, And Coordinating With The Accounts Team. The Role Requires Strong Customer-Handling Skills And High Integrity. More Than 2 Years Experience Compulsory.

Requirements

• At least 2 years of relevant experience
• Education: Tenth Pass
• Skills: CRM tools, Active listening, Verbal communication, Hindi and English
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Location: Richmond Road, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

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