Telecaller

Join PM Associates as a Telecaller in Vaishali Sector 5 - Ghaziabad, Delhi. Great for first-time job seekers. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Typing speed, Hindi and English, Complaint handling and Active listening
• Basic English
• Freshers can apply
• You are polite and customer-first

What you will do

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Job details

• Location: Vaishali Sector 5 - Ghaziabad, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site

Ready to start? Upload your resume and apply to PM Associates today.