International Bpo Executive

Pm Technologies is hiring an International Bpo Executive in Rohini Sector 24, Delhi. There are 5 open positions. You can earn up to ₹30,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Inbound, International, Outbound | Languages : Hindi, English

Salary and benefits

Compensation: ₹15,000 – ₹30,000 per month.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, International and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International, Outbound
• Languages: Hindi, English
• A customer-first, patient attitude

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Rohini Sector 24, Delhi, Delhi
• Openings: 5
• Timings: 5:30 PM - 2:30 AM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Pm Technologies reviews applications regularly.