Telecaller

Join Pn Associates as a Telecaller in Dunlop, Kolkata. 6 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹10,000/month.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Typing speed, CRM tools, Hindi and English, Complaint handling
• Female Only
• No English required
• Freshers can apply

Salary and benefits

Compensation: ₹8,000 – ₹10,000 per month.

Quick facts

• Location: Dunlop, Kolkata, West Bengal
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Vacancies: 6

Ready to start? Upload your resume and apply to Pn Associates today.