Telecaller

PNB Metlife Insurance wants to bring on a Telecaller for its Sector-35, Chandigarh team. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Active listening, Typing speed, Hindi and English, Verbal communication
• Basic English
• Freshers can apply

Salary and benefits

Compensation: ₹8,000 – ₹12,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Job details

• Location: Sector-35, Chandigarh, Chandigarh
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by PNB Metlife Insurance.