Pnb Inbound Outbound Bpo Customer C...

Join Pnbc as a Pnb Inbound Outbound Bpo Customer C... in Sector 19 - Gurgaon, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹15,000/month. Freshers can apply.

Employer’s description

Inbound Calls Handle Karna Hai . Customer Se Hindi Me Bat Karni Hai . Languages : Hindi, Bengali, Tamil, Gujarati, Malayalam

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Gujarati, Hindi, Malayalam, Tamil
• No English required
• Freshers can apply
• Languages: Hindi, Bengali, Tamil, Gujarati, Malayalam
• You are customer-first and patient

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Job location: Sector 19 - Gurgaon, Delhi, Delhi
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Pnbc reviews applications regularly.