Banking Customer Service Bpo Execut...

A new Banking Customer Service Bpo Execut... role is open at Pnb, Sector 29 - Gurgaon, Delhi. No experience? You can still apply. 30 candidates will be hired for this role. You can earn up to ₹17,000/month.

Employer’s description

Inbound Outbound Calls Handling. Providing Best Customer Support Over The Call. Maintian Data In The System Etc.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: CRM tools, Active listening, Typing speed, Complaint handling
• No English required
• Freshers can apply
• Someone customer-first and calm under pressure

Your responsibilities

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹14,000 – ₹17,000 per month, based on skills and experience.

Quick facts

• Work location: Sector 29 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work mode: Work from office
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Pnb. It takes less than a minute.