Pnb Customer Care Executive Fresher...

Pnbs wants to bring on a Pnb Customer Care Executive Fresher... for its Sector 19 - Gurgaon, Delhi team. There are 20 open positions. Freshers can apply. Salary is up to ₹18,000/month.

Employer’s description

Hindi Telecalling Customer Care Work Karna Hai. Customer Se Baat Karni Hai Call Pe . System Pe Feedback Share Karna Hai Etc.

What you get

Compensation: ₹13,000 – ₹18,000 per month.

Roles and responsibilities

As a Pnb Customer Care Executive Fresher..., your work will include:

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, CRM tools, Hindi and English
• No English required
• Freshers can apply
• You are polite and calm under pressure

Quick facts

• Job location: Sector 19 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Pnbs.