Pnb Inbound Outbound Call Centre Bp...

Pnbs has an opening for a Pnb Inbound Outbound Call Centre Bp... based in Sector 17 - Gurgaon, Delhi. There are 30 open positions. You can earn up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Handle Calls. Maintain Customer Relation. Languages : Hindi

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• Someone customer-first and patient

Day-to-day work

• You will handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Sector 17 - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Pnbs.