Pnb/Sbi Voice & Non-Voice Call Cent...

Pnbs has an opening for a Pnb/Sbi Voice & Non-Voice Call Cent... based in Sector 25 - Gurgaon, Delhi. You can earn up to ₹19,000/month. No experience? You can still apply. 28 candidates will be hired for this role.

In the employer’s words

Responsible For Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience.

What the job involves

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Hindi and English, Typing speed, Active listening
• No English required
• Freshers can apply
• Someone customer-first and patient

Pay and perks

You will be paid ₹14,000 – ₹19,000 per month.

Position details

• Location: Sector 25 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 28
• Work mode: Work from office

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