Collection Executive

Pocketly Infotech Pvt Ltd wants to bring on a Collection Executive for its Katol Road, Nagpur team. There are 25 open positions. Great for first-time job seekers. The pay goes up to ₹15,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Marathi, Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹11,000 – ₹15,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Job at a glance

• Work location: Katol Road, Nagpur, Maharashtra
• Vacancies: 25
• Interview timings: 02:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Pocketly Infotech Pvt Ltd.