Malayalam Voice Process - Tele Coll...

Join Pocketly Infotech Private Limited as a Malayalam Voice Process - Tele Coll... in Kudlu Gate, Bengaluru. You can earn up to ₹17,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Malayalam, English, Malayalam

Key responsibilities

As a Malayalam Voice Process - Tele Coll..., your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹15,000 – ₹17,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Malayalam
• Basic English
• Freshers can apply
• Languages: Malayalam, English, Malayalam

Quick facts

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Pocketly Infotech Private Limited today.