Tele Caller

Join Policy Adda as a Tele Caller in Lalpur, Ranchi. No experience? You can still apply. The team is filling 30 vacancies. Salary is up to ₹15,000/month.

Employer’s description

Responsibilities:- Make Calls To Customers And Explain Our Products/Services.- Follow Up With Customers And Answer Their Questions.- Generate Leads And Help Convert Them Into Customers.- Maintain Customer Information And Call Records.- Achieve Daily And Monthly Calling Targets.- Communicate Politely And Professionally With Customers.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Active listening, Typing speed and Verbal communication
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Position details

• Job location: Lalpur, Ranchi, Jharkhand
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 2:00 PM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office

Ready to start? Upload your resume and apply to Policy Adda today.