Customer Service - Voice Process

Policybazaar Insurance Brokers Private Limited is looking for a Customer Service - Voice Process to join its team in Sector 44 - Gurgaon, Delhi. There are 10 open positions. The pay goes up to ₹24,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. If Interested Call @ 8800013127 - Hr Kiran. Type : Outbound, International, Domestic | Marketing | Languages : Tamil, Hindi, English

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹20,000 – ₹24,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Domestic, English, Hindi, International, Marketing, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, International, Domestic
• Marketing
• Languages: Tamil, Hindi, English
• A polite, customer-first attitude

Job details

• Job location: Sector 44 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM
• Openings: 10
• Job type: Full time
• Work mode: Office-based

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