Relationship Manager

Looking for a Relationship Manager role in Anant Nagar, Nagpur? Policybazaar Insurance Brokers Private Limited is hiring now. Salary is up to ₹4,50,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Typing speed, Complaint handling, Verbal communication and Active listening
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Salary and benefits

The salary for this role is ₹3,30,000 – ₹4,50,000 per month.

Roles and responsibilities

As a Relationship Manager, your work will include:

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.

Job at a glance

• Location: Anant Nagar, Nagpur, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site

Ready to start? Upload your resume and apply to Policybazaar Insurance Brokers Private Limited today.