Bpo Executive

Policybulls.Com has an opening for a Bpo Executive based in Uttam Nagar, Delhi. No experience? You can still apply. You can earn up to ₹30,000/month. 30 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, English

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹10,000 – ₹30,000 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English

Quick facts

• Location: Uttam Nagar, Delhi, Delhi
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

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