Dispatch Executive / Officer

A new Dispatch Executive / Officer role is open at Pooja Sales, Gondal Road, Rajkot. Salary is up to ₹35,000/month. The team is filling 2 vacancies.

In the employer’s words

Internal Sales Order Management And Dispatch Plannings, Dispatched Related Documents And Other Preparations,. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Gujarati, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone calm under pressure and customer-first

Day-to-day work

In this role, you will:

• You will identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹15,000 – ₹35,000 per month, based on skills and experience.

Position details

• Job location: Gondal Road, Rajkot, Gujarat
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday Wednesday week off
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Pooja Sales.