Loan Collection Executive

Poonawalla Fincorp is looking for a Loan Collection Executive to join its team in Badagada, Bhubaneswar. The pay goes up to ₹20,000/month. There are 6 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Verbal communication, Typing speed, CRM tools
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

Pay and perks

The salary for this role is ₹10,000 – ₹20,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Badagada, Bhubaneswar, Odisha
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 6
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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