Telecaller

Join Popular Wheelers (India) Pvt.Ltd. as a Telecaller in Isanpur, Ahmedabad. 10 candidates will be hired for this role. The pay goes up to ₹18,000/month. Freshers can apply.

Employer’s description

Handle Customer Calls For Vehicle Service, Follow Up For Service Reminders, Explain Workshop Offers, Schedule Service Appointments, And Maintain Customer Records. Coordinate With Service Advisors And Workshop Teams For Smooth Customer Support. Good Communication, Basic Computer Knowledge, And Customer-Handling Skills Required. Languages : Hindi, Gujarati, English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, Gujarati, English
• A patient, calm under pressure attitude

Job details

• Work location: Isanpur, Ahmedabad, Gujarat
• Openings: 10
• Interview: 04:00 PM - 6:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Popular Wheelers (India) Pvt.Ltd..