Telecaller

A new Telecaller role is open at Popular Wheelers (India) Pvt.Ltd., Navrangpura, Ahmedabad. No experience? You can still apply. There are 5 open positions. You can earn up to ₹18,000/month.

Employer’s description

The Service Telecaller Is Responsible For Maintaining Strong Customer Relationships By Making Outbound And Receiving Inbound Calls Related To Vehicle Servicing. The Role Includes Contacting Customers For Periodic Service Reminders, Booking Service Appointments, Following Up On Missed Services, Collecting Customer Feedback After Vehicle Servicing,. Languages : Gujarati, Hindi, English

Roles and responsibilities

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English
• You are polite and calm under pressure

Quick facts

• Work location: Navrangpura, Ahmedabad, Gujarat
• Vacancies: 5
• Work mode: On-site
• Job type: Full time
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 04:00 PM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Popular Wheelers (India) Pvt.Ltd. today.