Telecaller

Popular Wheelers (India) Pvt.Ltd. has an opening for a Telecaller based in Sola, Ahmedabad. You can earn up to ₹18,000/month. There are 5 open positions.

Employer’s description

Hiring Automobile Service Telecaller. Responsibilities Include Calling Customers For Service Reminders, Booking Service Appointments, Following Up On Pending Services, Explaining Service Offers, Handling Customer Queries, Maintaining Crm Records, And Coordinating With The Service Team. Good Communication Skills Required. Freshers Can Apply. Languages : Gujarati, Hindi, English

Your responsibilities

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Salary

The salary for this role is ₹15,100 – ₹18,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English
• Someone customer-first and patient

Job details

• Location: Sola, Ahmedabad, Gujarat
• Job type: Full time
• Openings: 5
• Work mode: On-site
• Shift: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 4:00 PM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Popular Wheelers (India) Pvt.Ltd..