Telecaller

Join Pournima Energy as a Telecaller in Godoli, Satara. The pay goes up to ₹10,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Typing speed, Active listening and Complaint handling
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Day-to-day work

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹7,000 – ₹10,000 per month.

Job details

• Job location: Godoli, Satara, Maharashtra
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Pournima Energy.