Telecaller Outbound

Join Power Palazzo Pvt.Ltd. as a Telecaller Outbound in Prahlad Nagar, Ahmedabad. Salary is up to ₹20,000/month.

In the employer’s words

Make Outbound Calls To Prospective And Existing Customers.Handle Inbound Calls And Respond To Customer Inquiries Professionally.Generate Leads And Schedule Appointments/Follow-Ups For The Sales Team.Provide Accurate Information About Company Products And Services.Maintain Call Records, Customer Data, And Follow-Up Status In Crm/Excel. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹18,000 – ₹20,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Inbound, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• You are polite and patient

Quick facts

• Location: Prahlad Nagar, Ahmedabad, Gujarat
• Work type: On-site
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

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