Senior Tele Caller

Power solar zone is hiring a Senior Tele Caller in Naubasta, Kanpur. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Powering Kanpur With Clean Energy 100+ Successful Solar Installations Delivered. 1 - 2 Years Experience Compulsory. | Type : Domestic, Sales | Languages : Hindi, English

Salary

Compensation: ₹10,000 – ₹20,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Sales
• Languages: Hindi, English

Key responsibilities

As a Senior Tele Caller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Quick facts

• Location: Naubasta, Kanpur, Uttar Pradesh
• Job type: Full time
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Power solar zone.