Customer Relationship Management (C...

A new Customer Relationship Management (C... role is open at Power Sutra Clothing Private Limited, Sector 32 - Gurgaon, Delhi. No experience? You can still apply. Salary is up to ₹30,000/month.

Note from the employer

This Is A Full-Time On-Site Role For Customer Success Manager At Powersutra In Gurugram. The Role Will Involve Customer Care Operations Including Replying To Customers' Emails, Messages And Phone Calls. Guiding The Customers On Sizing And Placing The Order. Co-Ordinating With The Dispatch Team And Production Team To Fulfill The Orders Timely. Takin. Marketing | Languages : Hindi, English

Pay and perks

Compensation: ₹20,000 – ₹30,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marketing
• Female Only
• Good English
• Freshers can apply
• Marketing
• Languages: Hindi, English

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Work location: Sector 32 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Vacancies: 1
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Power Sutra Clothing Private Limited today.