Customer Care Executive

Power Within Psychological Services is hiring a Customer Care Executive in Shastri Nagar, Meerut. The team is filling 2 vacancies. You can earn up to ₹16,000/month.

In the employer’s words

We Are Hiring A Sales And Support Executive To Manage Student Calls, Resolve Queries, And Handle Incoming Sales Inquiries. The Role Requires Strong Communication Skills And A Willingness To Learn About Psychology Courses And Admission Processes. Training Will Be Provided. Enthusiasm And Empathy Are A Must. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary

The salary for this role is ₹12,000 – ₹16,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are calm under pressure and patient

Position details

• Location: Shastri Nagar, Meerut, Uttar Pradesh
• Job type: Full time
• Interview: 1:00 PM - 3:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 5:30 PM | Monday to Saturday
• Openings: 2

Ready to start? Upload your resume and apply to Power Within Psychological Services today.