It Support Executive

Poweredge Technologies is looking for an It Support Executive to join its team in Sadashiv peth, Pune. The pay goes up to ₹20,000/month. There are 2 open positions.

In the employer’s words

Installation And Troubleshooting Of Software. Providing Technical Support To Customers Both Online And Offline. Handling Basic Network Issues. Installing Desktop Operating Systems And Setting Up All Computer Peripherals. Installation, Configuration, And Support Of Poweredgepos Products Such As Pos Machines, Billing Printers, Barcode Scanners, And Related Hardware. This Role Involves Onsite Installation And Customer Visits. Candidate Must Have A Two-Wheeler And A Valid Driving License. Type : Outbound, Domestic

Candidate profile

• Open to freshers
• Education: Tenth Pass
• Comfortable with Domestic, Outbound
• Male Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• A customer-first, polite attitude

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Job location: Sadashiv peth, Pune, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2
• Job type: Full time
• Work type: Work from office
• Shift: 10:30 am - 7:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Poweredge Technologies reviews applications regularly.