Telecaller

Ppi Infra Pvt Ltd wants to bring on a Telecaller for its Kharadi, Pune team. The pay goes up to ₹20,000/month. There are 10 open positions.

Employer’s description

Generate & Follow Up On Leads,Cold Calls,Explain Project Details,Schedule Site Visits. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi, Marketing and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Position details

• Job location: Kharadi, Pune, Maharashtra
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Tuesday to Sunday
• Working hours: 10:00 AM - 7:30 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time

Ready to start? Upload your resume and apply to Ppi Infra Pvt Ltd today.