Tele Caller

Prabhunath Traders is hiring a Tele Caller in Katraj, Pune. The pay goes up to ₹22,500/month. There are 2 open positions.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory.

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.

Pay and perks

Compensation: ₹15,000 – ₹22,500 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Active listening and CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

Job at a glance

• Work location: Katraj, Pune, Maharashtra
• Work mode: Work from office
• Vacancies: 2
• Timings: 09:30 am - 6 pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Prabhunath Traders today.