Senior Telecaller

A new Senior Telecaller role is open at Pradee Queen Group, Gandhipuram, Coimbatore. Salary is up to ₹25,000/month. The team is filling 15 vacancies.

Employer’s description

Understanding Customer Needs, And Achieving Lead Generation Targets. Strong Communication Skills, Market Research Ability, And A Results-Driven Approach Are Essential For Success In This Role. Type : Sales, Outbound, Inbound, Mutual Funds | Languages : Hindi, Malayalam, Kannada, Tamil, Telugu, English | Preferred Experience In : Real Estate

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Malayalam, Mutual Funds, Outbound and Real Estate
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound, Mutual Funds
• Languages: Hindi, Malayalam, Kannada, Tamil, Telugu, English
• Preferred Experience In: Real Estate
• Someone calm under pressure and customer-first

Position details

• Job location: Gandhipuram, Coimbatore, Tamil Nadu
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Part time
• Work type: On-site
• Working hours: 3 hours a day | Monday to Saturday | evening shift

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