Telecaller

A new Telecaller role is open at Pradeep Traders Used car dealer, Jaydev Vihar, Bhubaneswar. Salary is up to ₹8,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

The salary for this role is ₹7,000 – ₹8,000 per month.

Day-to-day work

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Verbal communication, Complaint handling, CRM tools, Active listening
• Basic English
• Freshers can apply
• A polite, patient attitude

Quick facts

• Job location: Jaydev Vihar, Bhubaneswar, Odisha
• Vacancies: 1
• Work mode: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Pradeep Traders Used car dealer today.