Senior Telecaller

Pradev Manpower services has an opening for a Senior Telecaller based in Perumbakkam, Chennai. Salary is up to ₹30,000/month. 4 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Tamil

Your responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹20,000 – ₹30,000 per month.

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Tamil
• You are customer-first and patient

Position details

• Work location: Perumbakkam, Chennai, Tamil Nadu
• Work type: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Pradev Manpower services today.