Telecaller Inbound

Praja App has an opening for a Telecaller Inbound based in Kondapur, Hyderabad. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month.

In the employer’s words

Were Hiring Telugu-Speaking Relationship Managers! Call Political Followers & Leaders, Onboard Them To A 15-Day Free Trial Of Praja Premium, Guide Poster Creation, And Convert To Paid Plans. Graduates With 1+ Yrs Telesales/Voice Process Experience, Strong Telugu Communication, And Confident Pitching Skills. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Telugu, English

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Compensation

Compensation: ₹18,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, English, Outbound, Telugu
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Telugu, English

Job details

• Work location: Kondapur, Hyderabad, Telangana
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Praja App today.