Senior Tele Caller

Prakash Financial Services wants to bring on a Senior Tele Caller for its Garia, Kolkata team. You can earn up to ₹15,000/month. There are 4 open positions.

Note from the employer

Call Karke Product Sales Karna Hoga And Client Manage Karna Hoga On Call. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Bengali, Hindi, English

Day-to-day work

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Bengali, English, Hindi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Bengali, Hindi, English
• Someone calm under pressure and customer-first

What you get

You will be paid ₹12,000 – ₹15,000 per month.

Position details

• Job location: Garia, Kolkata, West Bengal
• Job type: Full time
• Openings: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Prakash Financial Services.