Senior Telecaller

Prakash Financial Services has an opening for a Senior Telecaller based in Diamond Harbour Road, Kolkata. Great for first-time job seekers. The pay goes up to ₹16,000/month. 4 candidates will be hired for this role.

Employer’s description

Outbound Call Krna Hai And Customer Handling Krna Hai. Type : Sales, Outbound | Languages : Hindi, Bengali, English

Candidate profile

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Bengali, English, Hindi, Outbound and Sales
• No English required
• Freshers can apply
• Type: Sales, Outbound
• Languages: Hindi, Bengali, English
• A patient, polite attitude

What you get

Salary: ₹10,000 – ₹16,000 per month, based on skills and experience.

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Diamond Harbour Road, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 4
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Prakash Financial Services.